1. A method comprising:
identifying an indication of a problem along a line of a network including capturing information pertaining to the problem;
opening a trouble ticket to dispatch a technician to address the problem;
testing the line at a predetermined interval following the opening of the trouble ticket until either receiving an indication from a test that the problem is resolved or receiving a closure notification from a source other than a test; and
closing the trouble ticket.
2. The method according to claim 1 further comprising sending the trouble ticket to a first system, wherein the first system is the source from which the closure notification is received.
3. The method according to claim 2 further comprising sending a closure notification to the source if a test indicates that the problem is resolved.
4. The method according to claim 3, wherein the identifying the problem is based at least partially on information provided from a subscriber of the network related to the problem.
5. The method according to claim 1 further comprising storing the trouble ticket along with a plurality of other trouble tickets corresponding to a plurality of other problems along a plurality of other lines of the network.
6. The method according to claim 5 further comprising testing the plurality of other lines of the network related to the plurality of other problems.
7. The method according to claim 6 further comprising closing one or more of the plurality of other trouble tickets when either one or more tests indicate the resolution of the one or more problems corresponding to the one or more of the plurality of other trouble tickets or the receipt of one or more closure notifications from one or more sources other than a test regarding the one or more of the plurality of other trouble tickets.
8. The method according to claim 1 further comprising confirming resolution of the problem in response to a test indicating that the problem is resolved before closing the trouble ticket.
9. A system comprising a processor configured to identify a problem along a line of a network; open a trouble ticket to dispatch a technician to address the problem; test the line at a predetermined interval until either receiving an indication from a test that the problem is resolved or receiving a closure notification from a source other than a test; and close the trouble ticket.
10. The system according to claim 9, wherein the processor is further configured to send the trouble ticket to a first system, wherein the first system is the source from which the closure notification is received.
11. The system according to claim 10, wherein the processor is further configured to send a closure notification to the source if a test indicates that the problem is resolved.
12. The system according to claim 11, wherein the processor is further configured to identify the problem based at least partially on information provided from a subscriber of the network related to the problem.
13. The system according to claim 9 further comprising at least one memory element and wherein the processor is further configured to store the trouble ticket along with a plurality of other trouble tickets corresponding to a plurality of other problems along a plurality of other lines of the network in the at least one memory element.
14. The system according to claim 13, wherein the processor is further configured to test the plurality of other lines of the network related to the plurality of other problems.
15. The system according to claim 14, wherein the processor is further configured to close one or more of the plurality of other trouble tickets when either one or more tests indicate the resolution of the one or more problems corresponding to the one or more of the plurality of other trouble tickets or the receipt of one or more closure notifications from one or more sources other than a test regarding the one or more of the plurality of other trouble tickets.
16. The system according to claim 9, wherein the processor is further configured to confirm resolution of the problem in response to a test indicating that the problem is resolved before closing the trouble ticket.
17. A computer program product comprising a computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:
a first executable portion for identifying a problem along a line of a network;
a second executable portion for opening a trouble ticket to dispatch a technician to address the problem;
a third executable portion for testing the line at a predetermined interval until either receiving an indication from a test that the problem is resolved or receiving a closure notification from a source other than a test; and
a fourth executable portion for closing the trouble ticket.
18. The computer program product according to claim 17 further comprising a fifth executable portion for sending the trouble ticket to a first system, wherein the first system is the source from which the closure notification is received.
19. The computer program product according to claim 18 further comprising a sixth executable portion for sending a closure notification to the source if a test indicates that the problem is resolved.
20. The computer program product according to claim 19, wherein the first executable portion is configured to identify the problem based at least partially on information provided from a subscriber of the network related to the problem.
21. The computer program product according to claim 17 further comprising a fifth executable portion for storing the trouble ticket along with a plurality of other trouble tickets corresponding to a plurality of other problems along a plurality of other lines of the network.
22. The computer program product according to claim 21 further comprising a sixth executable portion for testing the plurality of other lines of the network related to the plurality of other problems.
23. The computer program product according to claim 22 further comprising a seventh executable portion for closing one or more of the plurality of other trouble tickets when either one or more tests indicate the resolution of the one or more problems corresponding to the one or more of the plurality of other trouble tickets or the receipt of one or more closure notifications from one or more sources other than a test regarding the one or more of the plurality of other trouble tickets.
24. The computer program product according to claim 17 further comprising a fifth executable portion for confirming resolution of the problem in response to a test indicating that the problem is resolve
The claims below are in addition to those above.
All refrences to claim(s) which appear below refer to the numbering after this setence.
1. A method for adjusting a calibrating curve for a sensor calibration comprising:
compiling a calibration array of data values relating to the sensor;
generating a calibration curve;
adjusting a nominal output current of the sensor based on data in the calibration array;
adjusting the calibration curve based on the adjusted value of the nominal output current;
wherein adjusting the calibration curve representing the sensor output further comprises performing a linear regression on data in the calibration array; and
wherein a result of the linear regression determines a first calibration point.
2. The method of claim 1, wherein compiling the calibration array comprises compiling historical data.
3. The method of claim 2, wherein the historical data comprises measured blood glucose readings.
4. The method of claim 1, wherein compiling the calibration array comprises compiling recent data.
5. The method of claim 4, wherein the recent data comprises electrode readings.
6. The method of claim 5, wherein the electrode readings comprise glucose electrode readings and oxygen electrode readings.
7. The method of claim 4, wherein the recent data comprises measured blood glucose concentrations.
8. The method of claim 7, wherein the nominal output current is a nominal glucose current.
9. The method of claim 8, wherein the nominal glucose current is adjusted based on a shift of measured data points with respect to blood glucose readings.
10. The method of claim 9, wherein the shift is a mean shift.
11. The method of claim 1, wherein the first calibration point is used to determine a plurality of calibration points.
12. The method of claim 1, wherein adjusting the calibration curve representing the sensor output comprises adjusting the calibration curve in a piecewise linear fashion.
13. The method of claim 12, wherein a number of pieces in the piecewise linear adjustment is five.
14. The method of claim 1, further comprising compiling a second calibration array of data values relating to the sensor; adjusting the nominal output current of the sensor a second time based on data in the second calibration array.
15. The method of claim 14, wherein the nominal output current is a nominal glucose current.
16. The method of claim 15, wherein the nominal glucose current is adjusted based on a shift of measured data points with respect to blood glucose readings.
17. The method of claim 16, wherein the shift is a mean shift.
18. The method of claim 1, further comprising establishing a new sensor output based on the adjusted calibration curve and the twice adjusted nominal output current.
19. The method of claim 1, wherein generating a calibration curve comprises generating a calibration curve based on a priori empirical values, and wherein the method further comprises:
compiling a plurality of data values from the sensor;
compiling independent historical values of a parameter sensed by the sensor; and
reconciling the plurality of data values from the sensor to the calibration curve using the independent historical values.
20. The method of claim 19, wherein the sensor is a glucose sensor.
21. The method of claim 19, wherein generating a calibration curve comprises compiling a priori empirical values of sensors similar to the sensor being calibrated.
22. The method of claim 19, wherein generating a calibration curve comprises generating a calibration curve representing a sensor having a plurality of phases.
23. The method of claim 19, wherein the independent historical values of a parameter sensed by the sensor are metered blood glucose values.
24. The method of claim 19, wherein reconciling the plurality of data values comprises adjusting an output current of the sensor.
25. The method of claim 24, wherein the output current of the sensor is a nominal glucose current.
26. The method of claim 25, wherein the nominal glucose current is adjusted based on a shift of the plurality of data values from the sensor with respect to metered blood glucose values.
27. The method of claim 19, wherein reconciling the plurality of data values comprises performing a linear regression on the plurality of data values.
28. The method of claim 19, wherein reconciling the plurality of data values is performed in a piecewise linear fashion.