1460918802-42996d53-68cd-4e27-a2a1-5f79dc9543ac

1. A method for treating pain in close proximity to the vertebral column in a subject, comprising the steps of:
a) identifying a central point of injury or pain;
b) placing a first magnetic focus radiation pointer on the skin on a first point superior to the central point of pain while placing a second magnetic focus radiation pointer on the skin on a second point inferior to the point of pain, and holding the first and second pointers in position for a sufficient period of time;
c) placing the first magnetic focus radiation pointer on the skin on a third point inferior to the first point but superior to second point while placing the second magnetic focus radiation pointer on a fourth point on the skin inferior to the second point, and holding the first and second pointers in position for a sufficient period of time;
d) placing the first and second magnetic focus radiation pointers on the skin on points bilateral of at least one of the first, second, third and fourth points, and holding the pointers in position at each position of each bilateral pair for a sufficient period of time; and
e) affixing a magnet on each of the first; second and third points, such that the North pole of the magnet is against the skin.
2. The method of claim 1 wherein at least one of the central point, first point, second point, third point, or fourth point overlie a vertebrae of the subject.
3. The method of claim 2 wherein each of the central point, first, second, third, and fourth points overlie vertebrae of the subject.
4. The method of claim 1 wherein steps (b), (c) and (d) are performed in the sequence identified in claim 1.
5. The method of claim 1 wherein each sufficient period of time is about one minute.
6. The method of claim 1 wherein each of the first to fourth spots are separated by a distance about equal to the distance between vertebrae in the subject.
7. The method of claim 6 wherein the bilateral points of step (d) are about 25 mm laterally away from the first, second, third or fourth points, as the case may be.
8. The method of claim 1 in which the magnetic focus radiation pointers are placed substantially perpendicular to the skin.
9. The method of claim 1 wherein the magnets are button magnets and are affixed to the skin with the north pole of the button magnet placed against the skin.
10. The method of claim 9 wherein the magnets are affixed with adhesive tape.
11. The method of claim 1 wherein the magnets have a strength of about 500-800 Gauss.

The claims below are in addition to those above.
All refrences to claim(s) which appear below refer to the numbering after this setence.

1. A non-transitory computer-readable storage medium, comprising computer instructions which when executed by a processor cause the processor to perform operations comprising:
presenting an operational interface for a set top box on a display monitor, the operational interface comprising computer animations and having a plurality of graphic controls for use of the set top box by a user;
monitoring for a user input associated with one of the plurality of graphic controls;
detecting the user input;
providing, via the set top box, tutorial support via a live video session with service personnel when the user input is not contextual;
responsive to the user input being contextual:
identifying a tutorial video responsive to detecting the user input, the tutorial video comprising information associated with the use of the set top box and the one of the plurality of graphic controls;
determining a location of the tutorial video from a library of tutorial videos as a determined location of the tutorial video, the library comprising local storage on the set top box and remote storage, the location comprising one of the local storage or the remote storage;
obtaining the tutorial video from one of the local storage or the remote storage based on the determined location of the tutorial video;
presenting a group of graphic objects in the tutorial video that are controllable by a controllable graphic object, wherein the group of graphic objects comprises one of objects that graphically represent one of customer equipment, objects that graphically represent a functional interface of the set top box, objects that comprise video presentations contextually related to the tutorial video, or any combination thereof;
presenting the controllable graphic object in the tutorial video that is controllable by user input for manipulating a target graphic object from the group of graphic objects;
receiving user input to cause the controllable graphic object to interact with the target object;
presenting a pop-up window associated with the target object that provides a tutorial contextually related to the controllable object interacting with the target object; and

presenting to the user a notification of an availability of the tutorial video; and
presenting the tutorial video on the display monitor in response to a selection of the notification of the availability of the tutorial video by the user.
2. The non-transitory computer-readable storage medium of claim 1, comprising computer instructions which when executed by the processor cause the processor to perform the operations comprising obtaining the tutorial video from the remote storage by one of a progressive download, a full download, or streaming.
3. A server, comprising:
a memory to store computer instructions; and
a controller coupled to the memory, wherein the controller when executing the computer instructions performs operations comprising:
monitoring for a tutorial request from a set top box coupled to a monitor display, the tutorial request being associated with use of the set top box, wherein the set top box presents an operational interface on a monitor display, the operational interface comprising computer animations having a plurality of graphic controls for use of the set top box by a user;
detecting the tutorial request;
providing, via the set top box, tutorial support via a live video session with service personnel when the tutorial request is not contextual;
responsive to the tutorial request being contextual:
identifying a tutorial video responsive to detecting the tutorial request, the tutorial video comprising information associated with the use of the set top box; and
transmitting the tutorial video to the set top box, wherein the tutorial video comprises a group of graphic objects in the tutorial video that are controllable by a controllable graphic object, wherein the group of graphic objects comprises one of objects that graphically represent one of customer equipment, objects that graphically represent a functional interface of the set top box, objects that comprise video presentations contextually related to the tutorial video, or any combination thereof, wherein the controllable graphic object is controllable by user input for manipulating a target graphic object from the group of graphic objects;
presenting the controllable graphic object in the tutorial video that is controllable by user input for manipulating a target graphic object from the group of graphic objects;
receiving user input to cause the controllable graphic object to interact with the target object;
presenting a pop-up window associated with the target object that provides a tutorial contextually related to the controllable object interacting with the target object;
presenting a notification to a user of the set top box indicating an availability of the tutorial video; and
presenting the tutorial video on the display monitor in response to a selection of the notification of the availability of the tutorial video by the user.
4. The server of claim 3, wherein the controller when executing the computer instructions performs the operations comprising transmitting the tutorial video to the set top box by one of a progressive download, a full download, or streaming.
5. A server, comprising:
a memory to store instructions; and
a processor coupled to the memory, wherein responsive to executing the instructions, the processor performs operations comprising:
monitoring for a tutorial request from a set top box coupled to a monitor display, the tutorial request being associated with use of the set top box, wherein the set top box presents an operational interface on the monitor display, the operational interface comprising computer animations having a plurality of graphic controls for use of the set top box by a user;
determining a tutorial type based on detecting the tutorial request; and
facilitating establishment of real time communication using a first webcam coupled to the set top box and a second webcam coupled to a communication device at a support center when the tutorial request is not contextual;

responsive to the tutorial request being contextual:
identifying a tutorial video based on detecting the tutorial request when the tutorial request is contextual;
transmitting the tutorial video to the set top box, wherein the tutorial video comprises a group of graphic objects in the tutorial video that are controllable by a controllable graphic object, wherein the group of graphic objects comprises one of objects that graphically represent one of customer equipment, objects that graphically represent a functional interface of the set top box, objects that comprise video presentations contextually related to the tutorial video, or any combination thereof, wherein the controllable graphic object is controllable by user input for manipulating a target graphic object from the group of graphic objects;
presenting the controllable graphic object in the tutorial video that is controllable by user input for manipulating a target graphic object from the group of graphic objects;
receiving user input to cause the controllable graphic object to interact with the target object;
presenting a pop-up window associated with the target object that provides a tutorial contextually related to the controllable object interacting with the target object;
presenting to the user a notification of an availability of the tutorial video; and
presenting the tutorial video on the display monitor in response to a selection of the notification of the availability of the tutorial video by the user.
6. The server of claim 5, wherein the customer equipment comprises one of a cable, a webcam, or a switch.
7. The server of claim 5, wherein the operations further comprise:
determining a location of the tutorial video from a library of tutorial videos, the library comprising local storage on the set top box and remote storage, the location comprising one of the local storage or the remote storage; and
obtaining the tutorial video from a remote source when the location is the remote storage.
8. A set top box, comprising:
a memory to store instructions; and
a processor coupled to the memory, wherein responsive to executing the instructions, the processor performs operations comprising:
monitoring for a tutorial request from a set top box of a group of set top boxes, the set top box being coupled to a monitor display, the tutorial request being associated with use of the set top box, wherein the set top box presents an operational interface on the monitor display, the operational interface comprising computer animations having a plurality of graphic controls for use of the set top box by a user;
determining a tutorial video responsive to detecting the tutorial request when the tutorial request is not for a video conference, the tutorial video comprising information associated with the use of the set top box; and
responsive to the tutorial request not being for the video conference:
transmitting the tutorial video to the set top box, wherein the tutorial video comprises a group of graphic objects in the tutorial video that are controllable by a controllable graphic object, wherein the group of graphic objects comprises one of objects that graphically represent one of customer equipment, objects that graphically represent a functional interface of the set top box, objects that comprise video presentations contextually related to the tutorial video, or any combination thereof, and wherein the controllable graphic object is controllable by user input for manipulating a target graphic object from the group of graphic objects;
presenting the controllable graphic object in the tutorial video that is controllable by user input for manipulating a target graphic object from the group of graphic objects;
receiving user input to cause the controllable graphic object to interact with the target object;
presenting a pop-up window associated with the target object that provides a tutorial contextually related to the controllable object interacting with the target object;
presenting to the user a notification of an availability of the tutorial video; and
presenting the tutorial video on the display monitor in response to a selection of the notification of the availability of the tutorial video by the user.
9. The set top box of claim 8, wherein the group of graphic objects comprises one of objects that graphically represent one of customer equipment, objects that graphically represent a functional interface of the set top box, objects that comprise video presentations contextually related to the tutorial video, or any combination thereof, wherein the controllable graphic object is controllable by user input for manipulating a target graphic object from the group of graphic objects.
10. The set top box of claim 8, wherein the operations further comprise facilitating establishment of real time communication using a first webcam coupled to the set top box and a second webcam coupled to a communication device at a support center when the tutorial request is for the video conference.
11. A method, comprising:
presenting an operational interface for a set top box on a display monitor, the operational interface comprising computer animations and having a plurality of graphic controls for use of the set top box by a user;
monitoring for a user input to the set top box;
detecting the user input;
determining a tutorial request responsive to detecting the user input;
establishing real time communication using a first webcam coupled to the set top box and a second webcam coupled to a communication device at a support center when the tutorial request is for a video conference; and
responsive to the tutorial request not being for the video conference:
identifying a tutorial video corresponding to the user input when the tutorial request is not for the video conference, the tutorial video comprising a group of graphic objects in the tutorial video that are controllable by a controllable graphic object;
determining a location of the tutorial video from a library of tutorial videos as a determined location of the tutorial video, the library comprising local storage on the set top box and remote storage the location comprising one of the local storage or the remote storage;
obtaining the tutorial video from one of the local storage or the remote storage based on he determined location of the tutorial video;
presenting the controllable graphic object in the tutorial video that is controllable by user input for manipulating a target graphic object from the group of graphic objects, wherein the group of graphic objects comprises one of objects that graphically represent one of customer equipment, objects that graphically represent a functional interface of the set top box, objects that comprise video presentations contextually related to the tutorial video, or any combination thereof;
receiving user input to cause the controllable graphic object to interact with the target object;
presenting a pop-up window associated with the target object that provides a tutorial contextually related to the controllable object interacting with the target object;
presenting to the user a notification of an availability of the tutorial video; and
presenting the tutorial video on the display monitor in response to a selection of the notification of the availability of the tutorial video by the user.
12. The method of claim 11, further comprising:
determining a location of the tutorial video from a library of tutorial videos when the tutorial request is not for the video conference, the library comprising local storage on the set top box and remote storage, the location comprising one of the local storage or the remote storage; and
obtaining the tutorial video from a remote source when the location is the remote storage.
13. The method of claim 11, wherein the group of graphic objects comprises one of objects that graphically represent one of customer equipment, objects that graphically represent a functional interface of the set top box, objects that comprise video presentations contextually related to the tutorial video, or any combination thereof, and
wherein the controllable graphic object is controllable by user input for manipulating a target graphic object from the group of graphic objects.