1. An image-forming system comprising:
a first determining section that, for each type of malfunction in a group of image-forming apparatuses, determines a reference number of occurrences of the type of malfunction based on at least one of (1) a distribution of the number of image-forming apparatuses in which the type of malfunction has occurred against the number of occurrences of the type of malfunction and (2) a distribution of the number of image-forming apparatuses on which maintenance has been carried out after the occurrence of the type of malfunction against the number of occurrences of the type of malfunction;
an extracting section that, for the type of malfunction for which the reference number of occurrences has been determined by the first determining section, identifies and extracts from the group of image-forming apparatuses a subgroup of image-forming apparatuses in which the malfunction has occurred a number of times larger than or equal to the reference number of occurrences;
a setting section that generates a time series tendency of occurrence of the malfunction in an image-forming apparatus on which maintenance has been carried out in the subgroup extracted by the extracting section and that sets the tendency of occurrence of the malfunction as a criterion for maintenance for the type of malfunction if the tendency of occurrence of the malfunction satisfies a predetermined setting condition; and
a second determining section that, for the type of malfunction for which the tendency of occurrence has been set by the setting section, compares a recent time series tendency of occurrence of the malfunction in a target image-forming apparatus with the tendency of occurrence of the malfunction set by the setting section to determine need for maintenance of the target image-forming apparatus on the basis of a degree of correlation between the tendencies of occurrence.
2. The image-forming system according to claim 1, wherein the second determining section determines need for maintenance of an image-forming apparatus in which the malfunction has recently occurred a number of times larger than or equal to the number of occurrences determined by the first determining section.
3. The image-forming system according to claim 1, wherein the setting section generates the time series tendency of occurrence of the malfunction in the image-forming apparatus on which maintenance has been carried out on the basis of occurrences of the malfunction in the image-forming apparatus in a period of time extending back from a date and time of request for maintenance of the image-forming apparatus.
4. The image-forming system according to claim 2, wherein the setting section generates the time series tendency of occurrence of the malfunction in the image-forming apparatus on which maintenance has been carried out on the basis of occurrences of the malfunction in the image-forming apparatus in a period of time extending back from a date and time of request for maintenance of the image-forming apparatus.
5. The image-forming system according to claim 1, wherein the setting section and the second determining section divide occurrences of the malfunction in each of the image-forming apparatuses into periods of predetermined time length and ignores a period with no occurrence of the malfunction and no operation of the image-forming apparatus.
6. A criterion-setting apparatus comprising:
a determining section that, for each type of malfunction in a group of image-forming apparatuses, determines a reference number of occurrences of the type of malfunction based on at least one of (1) a distribution of the number of image-forming apparatuses in which the type of malfunction has occurred against the number of occurrences of the type of malfunction and (2) a distribution of the number of image-forming apparatuses on which maintenance has been carried out after the occurrence of the type of malfunction against the number of occurrences of the type of malfunction;
an extracting section that, for the type of malfunction for which the reference number of occurrences has been determined by the determining section, identifies and extracts from the group of image-forming apparatuses a subgroup of image-forming apparatuses in which the malfunction has occurred a number of times larger than or equal to the reference number of occurrences; and
a setting section that generates a time series tendency of occurrence of the malfunction in an image-forming apparatus on which maintenance has been carried out in the subgroup extracted by the extracting section and that sets the tendency of occurrence of the malfunction as a criterion for maintenance for the type of malfunction if the tendency of occurrence of the malfunction satisfies a predetermined setting condition.
7. A non-transitory computer readable medium storing a program causing a computer to execute a process comprising:
for each type of malfunction in a group of image-forming apparatuses, determining a reference number of occurrences of the type of malfunction based on at least one of (1) a distribution of the number of image-forming apparatuses in which the type of malfunction has occurred against the number of occurrences of the type of malfunction and (2) a distribution of the number of image-forming apparatuses on which maintenance has been carried out after the occurrence of the type of malfunction against the number of occurrences of the type of malfunction;
for the type of malfunction for which the reference number of occurrences has been determined by the determining, identifying and extracting from the group of image-forming apparatuses a subgroup of image-forming apparatuses in which the malfunction has occurred a number of times larger than or equal to the reference number of occurrences; and
generating a time series tendency of occurrence of the malfunction in an image-forming apparatus on which maintenance has been carried out in the subgroup extracted by the extracting and setting the tendency of occurrence of the malfunction as a criterion for maintenance for the type of malfunction if the tendency of occurrence of the malfunction satisfies a predetermined setting condition.
The claims below are in addition to those above.
All refrences to claim(s) which appear below refer to the numbering after this setence.
1. A communication system comprising:
plural switching devices, each comprising plural ports;
at least one terminal operable to be connected to any of the plural ports of said plural switching devices; and
a management device comprising a configuration information generating unit operable to generate configuration information of a network composed of said plural switching devices and said at least one terminal,
wherein each of said plural switching devices further comprises a MAC address table operable to store MAC address information for each of the plural ports, and
wherein at least one of said at least one terminal comprises:
a packet receiving unit operable to receive a packet;
a packet sending unit operable to send a packet;
a link-state detecting unit operable to detect a link-up for each of said plural switching devices; and
a configuration-change notifying unit operable, when the link-state detecting unit detects a link-up, to send a notice of a change of a network configuration to said management device via the packet sending unit.
2. The communication system as defined in claim 1, wherein said configuration-change notifying unit sends the notice in one or more link-change notifying packets.
3. The communication system as defined in claim 1, wherein said configuration-change notifying unit sends the notice in one or more substitute packets other than link-change notifying packets.
4. The communication system as defined in claim 3, wherein the notice sent in the one or more substitute packets includes one of an ICMP message, information of services available at said terminal, and information of a phone number of said terminal.
5. The communication system as defined in claim 1, wherein said configuration-change notifying unit sends the notice by at least one of a multi-cast and a broadcast.
6. The communication system as defined in claim 1,
wherein said management device comprises an information acquiring unit operable, in receipt of the notice from said terminal, to acquire the MAC address information of the ports from said plural switching devices, and
wherein the configuration information generating unit updates the configuration information of the network, based on the MAC address information acquired by the information acquiring unit.
7. The communication system as defined in claim 6, wherein the information acquiring unit acquires the MAC address information using an SNMP.
8. The communication system as defined in claim 6, wherein the information acquiring unit acquires the MAC address information only from said plural switching devices that are in a path from said terminal that sent the notice to said management device.
9. A communication system comprising:
plural switching devices, each comprising plural ports;
at least one terminal operable to be connected to any of the plural ports of said plural switching devices;
wherein each of said plural switching devices further comprises a MAC address table operable to store MAC address information for each of the plural ports, and
at least one of said at least one terminal comprises:
a packet receiving unit operable to receive a packet;
a packet sending unit operable to send a packet;
a link-state detecting unit operable to detect a link-up for each of plural switching devices; and
a configuration-change notifying unit operable, when said link-state detecting unit detects a link-up, to output a notice of network configuration change via said packet sending unit.
10. The terminal as defined in claim 9, wherein said configuration-change notifying unit sends the notice of the network configuration change by at least one of a multi-cast and a broadcast.
11. A communication system comprising:
plural switching devices, each comprising plural ports; and
at least one terminal operable to be connected to any of the plural ports of said plural switching devices,
wherein at least one of said at least one terminal comprises:
a packet receiving unit operable to receive a packet;
a packet sending unit operable to send a packet;
a link-state detecting unit operable to detect a link-up for each of said plural switching devices;
a resource reservation table operable to store network resource reservation information of said terminal and a communication partner terminal; and
a configuration-change notifying unit operable, when the link-state detecting unit detects a link-up, to send a notice of the network resource reservation information stored in the resource reservation table to the communication partner terminal via the packet sending unit.
12. The communication system as defined in claim 11, wherein said configuration-change notifying unit sends the notice of the network resource reservation information by at least one of a multi-cast and a broadcast.
13. The communication system as defined in claim 11, wherein said configuration-change notifying unit sends the notice of the network resource reservation information only to the communication partner terminal stored in the resource reservation table.
14. The communication system as defined in claim 11, wherein securing network resource based on the network resource reservation information is practiced by an RSVP.
15. A communication system comprising:
plural switching devices, each comprising plural ports;
at least one terminal operable to be connected to any of the plural ports of said plural switching devices; and
a management device comprising a network resource management table operable to store network resource reservation information of a network, the network comprising said plural switching devices and said at least one terminal, said management device further comprising a network resource managing unit operable to manage resources of the network,
wherein at least one of said at least one terminal comprises:
a packet receiving unit operable to receive a packet;
a packet sending unit operable to send a packet;
a link-state detecting unit operable to detect a link-up for each of said plural switching devices;
a resource reservation table operable to store network resource reservation information between said terminal and a communication partner terminal; and
a configuration-change notifying unit operable, when the link-state detecting unit detects a link-up, to send a notice of the network resource reservation information stored in the network resource management table to said management device via the packet sending unit.
16. The communication system as defined in claim 15, wherein the network resource managing unit of said management device is operable to generate reservation availability information indicating availability of a network resource reservation requested by said terminal, after examining the network resource reservation information received from said terminal, the network resource managing unit updates the network resource reservation information stored in the network resource management table, based on the reservation availability information, and the network resource managing unit sends notice of the reservation availability information to said terminal and the communication partner terminal.
17. A terminal comprising:
a packet receiving unit operable to receive a packet;
a packet sending unit operable to send a packet;
a link-state detecting unit operable to detect a link-up for each of plural switching devices;
a resource reservation table operable to store network resource reservation information of said terminal and a terminal of a communication partner of said terminal; and
a configuration-change notifying unit operable, when said link-state detecting unit detects a link-up, to send a notice of the network resource reservation information stored in said resource reservation table to the terminal of the communication partner.
18. The terminal as defined in claim 17, wherein said configuration-change notifying unit sends the notice of the network resource reservation information by at least one of a multi-cast and a broadcast.
19. A communication system comprising:
plural switching devices, each comprising plural ports;
at least one terminal operable to be connected to any of the plural ports of said plural switching devices, and
a management device operable to manage a network including said plural switching devices and said at least one terminal,
wherein each of said plural switching devices further comprises a MAC address table operable to store MAC address information for each of the plural ports,
wherein at least one of said at least one terminal comprises:
a packet receiving unit operable to receive a packet;
a packet sending unit operable to send a packet;
a link-state detecting unit operable to detect a link-up for each of said plural switching devices;
a resource reservation table operable to store network resource reservation information between said terminal and a communication partner terminal; and
a configuration-change notifying unit operable to send a notice of a configuration change in the network and notice of the network resource reservation information to said management device,
wherein said management device comprises:
a packet receiving unit operable to receive a packet;
a packet sending unit operable to send a packet;
an information acquiring unit operable to acquire the MAC address information of the ports from said plural switching devices;
a configuration information generating unit operable to generate configuration information of the network;
a network resource management table operable to store network resource reservation information of the network; and
a network resource managing unit operable to manage a network resource of the network,
wherein when the link-state detecting unit detects a link-up, said terminal sends the notice of the configuration change of the network and the notice of the network resource reservation information stored in the network resource management table to said management device, and
wherein when said management device receives the notice from said terminal, the information acquiring unit acquires the MAC address information of the ports from said plural switching devices, the configuration information generating unit updates the network configuration information, based on the MAC address information acquired by the information acquiring unit, and the network resource managing unit generates reservation availability information indicating availability of a network resource reservation requested by said terminal, after examining the network resource reservation information received from said terminal, the network resource managing unit updates the network resource reservation information stored in the network resource management table, based on the reservation availability information, and the network resource managing unit sends notice of the reservation availability information to said terminal and a communication partner’s terminal.
20. The communication system as defined in claim 19, wherein said configuration-change notifying unit sends the notice of the configuration change of the network and the notice of the network resource reservation information stored in the network resource management table in one or more link-change notifying packets.
21. The communication system as defined in claim 19, wherein said configuration-change notifying unit sends the notice of the configuration change of the network and the notice of the network resource reservation information stored in the network resource management table in one or more substitute packets other than link-change notifying packets.
22. The communication system as defined in claim 19, wherein said configuration-change notifying unit sends the notice of the configuration change of the network and the notice of the network resource reservation information stored in the network resource management table sent in the one or more substitute packets includes one of an ICMP message, information of services available at said terminal, information of a phone number of said terminal, and the network resource reservation information.
23. The communication system as defined in claim 19, wherein said configuration-change notifying unit sends the notice of the configuration change of the network and the notice of the network resource reservation information stored in the network resource management table by at least one of a multi-cast and a broadcast.
24. The communication system as defined in claim 19, wherein the information acquiring unit acquires the MAC address information using an SNMP.
25. The communication system as defined in claim 19, wherein the information acquiring unit acquires the MAC address information only from said plural switching devices that are in a path from said terminal that sent the notice to said management device.
26. The communication system as defined in claim 1, wherein said plural switching devices are base stations constituting a wireless LAN, and the link-state detecting unit is operable to detect a change of connection at one of the base stations as a link-up.